Toyota Group 41. As Doug Friesen, what would you do to address the seat problem? Where would you focus your attention and solution efforts? What options exist that you would recommend? Why?[pic 1]Graph 1 The Inspection Flow of Current Problems Problem: Continuous external delivery of defective seats from KFS resulting in a reduced run ratio of TMM.As considered by our group, we would like to take the following steps to address the seat problem from three aspects :External aspect: The problems rooting from external of TMM are mainly from the following circumstances in KFS: 1.The manufacturing procedure in the KFS may have some defects and improving room. 2. The quality of KFS seats may need to be improved. So there are some potential steps to take:1.1 Toyota should contact with KFS about their Quality Control Process, maybe by placing their own staff because they were allowing to send defective seats to TMM.1.2 Placement of a group of KFS people to repair the seats with defections on assembly line. Internal aspect: The operation procedure of TMM also has some improving room: The variety of seat choices has increased according to the expansion of car styles and the offered choices to customers. 2.1 Toyota needs to consider if it is necessary to have so many types of seats and to increase the versatility of seats.